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Meet Emma, a Senior Account Manager at Search Property with a Bachelor’s degree in Finance and Economics. She brings a blended background in residential property sales and listed equity investment research.
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Key expertise
- Client relationship management from acquisition to settlement
- Data-driven approach in finance and real estate
- Strong communication and honesty in client interactions
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Notable Achievements
Emma Madden
Professional background and expertise
Your journey into real estate investment
My journey into real estate started in 2016 as a sales associate at a boutique residential real estate firm. I supported the full sales cycle, all the way through to property management. After finishing my degree, I worked in a consulting capacity, establishing networks with thought leaders across a wide array of industries. I then transitioned internally to support my fund manager and analyst clients with their investment research. I have a strong research and client-centric background, coupled with prior experience in the real estate industry.
Areas you are most knowledgeable
I am most knowledgeable about the benefits of real estate as an investment vehicle, especially in comparison to other forms of investment such as listed equities. I understand how the markets work and have a keen interest in staying abreast of economic drivers impacting the decision-making landscape.
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Achievements and client success stories
I relish finding unique opportunities for clients who are in different stages of their investment portfolios. I worked with a couple who were seasoned investors but looking to diversify interstate. We managed to find a beautiful dual-key property in a handful of weeks, which fit perfectly into their current portfolio.
Personal philosophy and values
I look to understand my client’s mindset, motivation, and goals. I achieve this through active listening, open communication, and honesty.
Honesty and communication. I align with my client so we can move forward together in a shared direction.
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Hobbies and interests
I enjoy exploring and globetrotting, having lived in both Canada and Southern Spain. Through this, I have learned a bit of Spanish and am currently studying Mandarin Chinese. You’d find me most days at the gym, practising yoga, or taking long walks with friends. I love making cocktails, and drinking specialty coffee and Japanese whisky.
I have been exposed to a wide array of personalities and cultures. Through my mindfulness practices, I approach situations with a sense of calm and patience. I have studied psychology and linguistics, and I believe I have a good sense of reading between the lines.
Vision and Future Goals
Of course, AI and data-driven decisions will play a significant role. I foresee populations migrating regionally as costs rise and remote working opportunities increase. Government infrastructure will continue to develop, making these more viable locations to live and commute from.
Professionally, I hope to be more involved with the strategy side of the business. I’d love to gain more insight into the data and make impactful decisions. Personally, I hope to be able to read and write 2,000 Chinese characters (I’m at about 200 at the time of writing!).
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